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How much do you understand the new style of consumer experience? How much do you understand the new style of consumer experience?

How much do you understand the new style of consumer experience?

24 Mar 2023

The pandemic has changed people’s lives and many of us have needed to adjust to different ways of working. Remote working has become the new normal for countless employees and has seen the increased adoption of digital technologies and tools as part of an enterprise’s operation. Under this new normal, Gen Y and Gen Z have the advantage of being digital natives, who encounter fewer problems when dealing with online applications because the new technologies, mobile devices, the internet and social media are already integrated into their daily lives.

According to figures regarding the total retail sales value in November 2022, released by Hong Kong’s Census and Statistics Department, the value of online sales accounted for 12.8% of total retail sales – provisionally estimated at $3.8 billion. This represents an increase of 9.4% compared with the same month in 2021.

In addition, The Hong Kong Productivity Council stated that after more than two years of the pandemic, an increasing number of enterprises agreed that under the “new normal” it was necessary to update their operation model and undergo a digital transformation by employing innovative technologies. At the same time, it was also important to enhance productivity and competitiveness to help expand their sustainable business development.

Amway strongly believes in the importance of providing customers with a special experience which will help to build loyalty and retention. In view of this, the company is putting a strong focus on all-round digital development and to prioritize resources in the areas of social commerce and technology support. The newly launched Amway Express offers a one-stop information platform while Amway Hub 2.0 is a multi-functional application that combines online shopping, sales performance statistics and product information. Users can log in to different interfaces with just a single click. 

Amway aims to promote different forms of digital development, providing customers with a simple, convenient and seamless shopping experience. Moreover, in line with its health and wellness strategy, the company is focused on building a community of Distributors and customers. With your mobile phone on hand, you can connect with your community both online and offline at any time and from anywhere, making it easier to earn extra income.

Amway is committed to providing comprehensive online support for young people who are interested in joining the business. Building on the company’s robust business plan and the broad range of training it provides, the younger generation are able to explore their potential through the Amway business platform and begin their exciting Amway journey. If you have a vision for the future, Amway is definitely a platform that will help you succeed!

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