A Conversation with Jeff Shumate, Amway Durables Product Development Manager: The Birth of New eSpring™ Water Purifier

A：Amway Express

J：Jeff Shumate

A：In your opinion, what does “Drinking Healthy Water” mean?

J：First and foremost, I think of drinking water that is free from contaminants. I want to know that I’m putting good things into my body. I also want the water to taste good and be beneficial to my body. Water with natural minerals just tastes better and makes it easy for me to drink more water. I run marathons and have done a triathlon too. Healthy hydration before, during, and after these activities is critical to perform well and avoid injury.

A：How is the New eSpring™ “Clearly Better” than previous versions? How do you identify these areas for improvement?

J：Amway has a development process that includes a focus on human centered design. What that means is that we care about the users and how the product will fit their needs. In the case of the new eSpring™, there was a history from the previous product. One of the areas we focused on improving was the filter changing process. Different ideas were evaluated through user studies and market feedback to be confident that the new eSpring™ was better. We also want to make a leap in technology and performance so that the eSpring™ brand would remain on the leading edge in point of water treatment system. Amway had been pioneering the use of UV-C LED technology in water treatment system to deliver both performance and durability.

A：How does the New eSpring™ differentiate from other water purifiers in the market?

J：The New eSpring™ stands out in a few different ways. New eSpring™ uses Carbon and UV technology which offer some advantages over other technologies. There is no wasted water with eSpring™ and there is only 1 filter to replace. The filter is designed to last up to 1 year and the filter replacement process doesn’t need any special tools which means maintenance cost is low. With eSpring™ there is no storage tank, so customers can get on-demand, continuous treated water flow. Also, Amway focuses on scientific credibility and third-party testing to validate performance claims. There are 4 different NSF/ANSI standards that eSpring can claim (42, 53, 55, and 401). There are also over 80 Amway-only claims verified by NSF.

New eSpring™ Water Purifier

Effectively reduces 170+ contaminants, including lead, mercury, VOCs, pesticides, micro-plastics, PFOA and PFOS, and pharmaceuticals
Effectively reduces particulates down to 0.2 microns (like asbestos) which is 300-500 times smaller than a human hair
UV-C LED effectively destroys*** up to
a) 99.9999% of bacteria
b) 99.99% of virus
c) 99.9% of Cysts
Retains benefical minerals that may be present in your water, including calcium and magnesium
Certifications in NSF/ANSI 42, 52, 55 and 401
First Company to have a water treatment system with UV-C LED technology certified by NSF/ANSI Standard 55 for Class B microbial reduction
The world's No.1 selling brand of home water treatment systems
Water Quality Association Gold Seal
e3 Carbon Filter treats up to 5,000L of water/year
e3 Carbon Filter's filter life varies by water consumption and water quality but the maximum life is 12 months or 5,000L of water/year (whichever comes first)
Easily monitor e3 Carbon Filter's filter life and water usage by connecting Amway Healthy Home App
Change the filter easily as 2-1-0, 2-mins filter change and 1-time per year and 0-tools is needed
Above-the-sink Installation. No hole drilling on the counter top, simply apply the diverter to the existing faucet

*** The eSpring™ Water Purifier is designed only for use with portable water deemed safe to drink by local public health authorities