Demonstrate Honesty, Integrity and Professionalism. Beware of Exaggeration.

Amway has always advocated its Amway Business Owners (ABOs) to serve customers in a professional way by demonstrating honesty and integrity. ABOs should not make any exaggerated claims about Amway products. Amway’s Rules of Conduct has stated clearly that ABOs should strictly follow the product information stated by the company for product promotion.

ABOs should pay attention to the following when promoting nutritional supplements, providing services to customers or launching related activities:

• ABOs should never claim Amway products as a treatment, or cure for a disease, or as a substitute for a pharmaceutical drug or therapy. ABOs should not mislead customers to suspend medical treatment and stop using pharmaceutical drug.  

• ABOs should not mislead customers to take large quantities of nutritional supplements.  For customers who have special supplement needs or with a medical record, the company encourages customers to consult with professional nutritionists or physicians before using the products.

• It is recommended to stop taking supplements if customers feel unwell after taking the supplements. ABOs should find out the problem by understanding customer’s usage details, health condition and medical history in details. It is recommended to consult with a physician if necessary.

• Do not use unauthorized equipment to conduct health tests. The company recommends ABOs to invite customers and conduct professional health consultation and service by using the professional equipment located at Amway Experience Centre.

Amway expects ABOs to comply with the abovementioned matters and to demonstrate integrity and honesty in the health and wellbeing business, aiming to establish a healthier and more stable Amway business together.